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People move all the time. Today even more so for various reasons like seeking adventure, downsizing, for work, cutting costs or looking for opportunity. There are many.
During the process, with much to manage depending on your possessions, it can get stressful, overwhelming and beyond because of the many moving parts.
33% — Worry over financial security
31% — Sleep depravation
41% — Anxiety
47% — Increased stress levels
25% — Arguments with partner
Data from legalandgeneral.com
To understand the problem better, I conducted about 6 user interviews via whatsapp, which have been instrumental. I was able to identify common challenges and devise strategic solutions for movers.
To understand the problem better, I conducted about 6 user interviews via whatsapp, which have been instrumental. I was able to identify common challenges and devise strategic solutions for movers, breaking it into 3 stages and 3 types of moving actions.
Through creating information architecture, user-flow and task-flow artifacts I was able to uncover areas that needed focus:
The questions I asked each person was generated by AI and altered by me.
I started sketching out possible solutions on a high level and later, created version two. I revised the artifacts moving forward after I carried out a competitive analysis.
Secondarily, I crafted low-fidelity wireframes of the process to get a better understanding of where to improve.
Thirdly, I got to work using coolors to define the colour palette. Meeting accessibility standards of AA was given close attention.
Lastly, as part of the style guide a set of style artifacts to be used with the brand.
Upon creation of medium fidelity prototype, I tested it and learned a few things.
Learnings from user testing the design.
I created high-fidelity version which incorporated the learnings received. I'm looking forward to collaborating with engineers to put this app into production to learn more, iterate and grow.
Please use fullscreen at the top right of the Figma window.
